Effective Date: February 3, 2026

This Privacy Policy explains how Grey’s Rattery (“we,” “us,” “our”) collects, uses, discloses, and protects personal information when you use our website (greysrattery.com) or submit information through our forms. We respect your privacy and are committed to being transparent about how we handle your information.

2. Information We Collect
We may collect the following information when you visit our website or submit information through forms:
• Name
• Email address
• Phone number
• Information you provide about your home, experience, or animal care
• Any other information you choose to submit

We may also automatically collect technical information such as IP address, browser type, device information, and website usage data through cookies and similar tracking technologies.

3. How We Use Your Information
We use the information we collect to:
• Respond to and process inquiries and applications
• Communicate with you about appointments, services, and animal placement
• Provide updates related to care and services you request
• Improve our website, services, and user experience

We do not sell your personal information.

4. Text Message (SMS) Communications
If you provide your phone number through our website forms, you consent to receive text messages from Grey’s Rattery related to your application, appointments, notifications, and updates regarding care. Message frequency varies based on your interaction with us. Message and data rates may apply depending on your wireless plan.

You can opt out at any time by replying STOP to any text message. For assistance, reply HELP or contact us directly through our website.

We do not share your phone number with third parties for marketing purposes.

5. Cookies and Tracking
Our website uses cookies and similar tracking technologies to improve user experience, analyze site traffic, and understand how visitors use our site. Cookies are small files stored on your device that help us recognize repeat visitors and enable features on our site. You can control cookie preferences through your browser settings.

6. Sharing of Information
We may share your information only when necessary to:
• Comply with legal requirements
• Protect the safety of our animals or users
• Work with service providers who help operate our website or communications (such as form processors or messaging platforms)

These service providers are required to keep your information secure.

7. Data Security and Handling
We take reasonable steps to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no online system can be guaranteed completely secure.

8. Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us. If you wish to update or remove information we hold about you, we will respond to your request in accordance with applicable privacy laws.

9. Children’s Privacy
Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.

10. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a new effective date.

11. Contact Information

If you have questions about this Privacy Policy or want to exercise your rights, contact us:

Grey’s Rattery
Email: [email protected]
Location: Parker, Colorado